Jan 30, 2023  
2020-2021 Graduate Catalog 
    
2020-2021 Graduate Catalog [ARCHIVED CATALOG]

MBA 601 - Managing Quality (3 credits)


Provides a systems and strategic approach towards quality management with the emphasis on process improvement tools and methodologies. The student will develop a practical approach for initiating total quality to achieve organizational excellence. The course will expose students to the elements of quality management as it applies to the hospitality and other service industries. F